State Farm® Insurance Agent Eric Lusby

"I’ve been with this office for years, and Rachael has always been so helpful and professional! She really knows her stuff. She is so kind and really goes out of her way to make sure I’m getting the best for my family. Highly recommend this office!"

"I had a really great experience talking with one of your staff memebers, Aubrey! She was very patient with me and helped me with all my needs 😁 I have been with this state farm branch for many years and the customer service has always been impeccable! I very much appreciate what you all do!"

"Jess was extremely helpful, kind & professional. She helped my through the process in an easy to understand way. I am happy that I got to work with her throughout the process. Thanks so much!"

"Really super people although I have never met Eric Lusby!"

"Great customer service. Always courteous and professional"

"Our vehicle broke down in our driveway. We were about to pay $75.00 for a three block tow. It was my wife who remembered that we had 24 hour road side service with our State Farm policy. I call and told them what had happened. They got me a tow immediately and at no charge. Their service was fast and easy and I was back on the road within a couple of days. Thank you State Farm for your quick and friendly staff and service."

"We needed a renter’s policy for our son, worked with Jess to make that happen. Jess didn’t just give us a quote but rather talked through the various coverages and premiums so we could select what worked for us. She took our payment over the phone and immediately mailed out the proof of coverage. Jess was fantastic to work with, highly recommend!!"

"Puuurfection! So seamless and so helpful."

"Jessica helped us get the best product for our needs. Would recommend her and the team at Eric Lusby Insurance Agency for all of your needs!!!"

"Bri was very friendly and helpful. She made my annual review a pleasure!"

"Horrible customer relations. Can't even waive a $20 fee (for a 4-year customer) that they caused by typing in the wrong address and causing the bank to flag it as fraud. Can't imagine what kind of help they would be if there is an actual accident. Every person I talked to was unprofessional toward the end over $20. Apparently State Farm is so hard up for money that they can't accept their own mistakes and waive $20."

"The only place I get insurance."

"Great service"

"Friendly and knowledgeable staff that I'd always helpful."

"Thank You Jake at Eric Lusby State Farm office, I always appreciate Eric and his amazing staff.....there is a reason I have had insurance with you guys almost 20 years"

"What can I say? This place makes you feel like family and knows the true meaning of customer service. I will be with them as long as I can help it. Highly recommend 10/10."

"I had been with American Family since I started driving over 30 years ago. Out of nowhere they raised my rates astronomically and blamed the statewide insurance increase, yet would not provide me with a breakdown of what they were charging me or offer to negotiate with me after being a customer for so long. So...I said "so long." Someone recommended Eric Lusby and I'm so glad I they did because he was able to save me so much money! Was also super appreciative of the friendly staff that helped me get everything set up. :)"

"Always helpful when needed"

"Jessica Creasey was wonderful! She responded quickly, was attentative to details and has wonderful communication skills. So wonderful to receive excellent customer service! Thank you so much Jessica! Highly recommended!!!!"

"We needed to switch insurances quickly and Jessica was super responsive in guiding us through the process. On top of that, Eric Lusby supports Pomona Elementary and we are proud to be customers!"

"Absolutely wonderful experience! I was trying to find insurance for a new business start up and Jess literally saved the day! She worked with me to help find exactly what I needed and walked me through the entire process making sure I was covered with exactly what I needed. Without her I don’t think I would have ever gotten up and running. Thank you Jess, you’re my hero!"

"Working with Jess and Eric has been an absolutely wonderful experience! Our insurance needs are complicated and Jess was so kind and patient with me throughout the process of switching our policies to State Farm. The knowledge, customer service and professionalism at Eric Lusby’s office goes above and beyond all of my expectations!!"

"talk about one stop quality service, this is the place, Jamie handled my questions and was very helpful and listened and gave great advice, was very efficent with my time and adjusted my policies as requested, just awesome service, glad to have found this office and staff"

"Jessica was wonderful! The service was amazing, professional and quick, and all of my questions were answered. I feel great about my experience here so far, plus I saved a lot of money. Highly recommend!"

"I was helped by Jess Creasey in getting renters insurance and am very satisfied with my experience with this location? I was welcomed by all staff working as I walked in, and walked into a very clean and nice looking establishment. I had a few questions about the differences in renters insurance packages and Jess made the process easy on my end by answering all my questions and broke down numbers in a way that didn’t confuse me. I also had some questions about life insurance policies and Jess was happy to run some numbers to show me some different options. I am happy to have come to this location, the friendly staff, and stress-free environment made getting insurance a breeze."