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State Farm® Insurance Agent Eric Lusby

4.8 out of 5 average rating (220 reviews)

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What our customers say about us...

Brad Maccall

September 4, 2023

5  out of  5 rating by Brad Maccall
"What can I say? This place makes you feel like family and knows the true meaning of customer service. I will be with them as long as I can help it. Highly recommend 10/10."

Jaime Anderson

August 18, 2023

5  out of  5 rating by Jaime Anderson
"I had been with American Family since I started driving over 30 years ago. Out of nowhere they raised my rates astronomically and blamed the statewide insurance increase, yet would not provide me with a breakdown of what they were charging me or offer to negotiate with me after being a customer for so long. So...I said "so long." Someone recommended Eric Lusby and I'm so glad I they did because he was able to save me so much money! Was also super appreciative of the friendly staff that helped me get everything set up. :)"

Chantell Chantell

August 11, 2023

4  out of  5 rating by Chantell Chantell
"Always helpful when needed"

Vicki Filz

August 4, 2023

5  out of  5 rating by Vicki Filz
"Jessica Creasey was wonderful! She responded quickly, was attentative to details and has wonderful communication skills. So wonderful to receive excellent customer service! Thank you so much Jessica! Highly recommended!!!!"

Josh Guddat

June 30, 2023

5  out of  5 rating by Josh Guddat
"We needed to switch insurances quickly and Jessica was super responsive in guiding us through the process. On top of that, Eric Lusby supports Pomona Elementary and we are proud to be customers!"

Matthew Tipton

May 18, 2023

5  out of  5 rating by Matthew Tipton
"Absolutely wonderful experience! I was trying to find insurance for a new business start up and Jess literally saved the day! She worked with me to help find exactly what I needed and walked me through the entire process making sure I was covered with exactly what I needed. Without her I don’t think I would have ever gotten up and running. Thank you Jess, you’re my hero!"

Erin Hepburn

May 17, 2023

5  out of  5 rating by Erin Hepburn
"Working with Jess and Eric has been an absolutely wonderful experience! Our insurance needs are complicated and Jess was so kind and patient with me throughout the process of switching our policies to State Farm. The knowledge, customer service and professionalism at Eric Lusby’s office goes above and beyond all of my expectations!!"


April 11, 2023

5  out of  5 rating by TOM KENYON
"talk about one stop quality service, this is the place, Jamie handled my questions and was very helpful and listened and gave great advice, was very efficent with my time and adjusted my policies as requested, just awesome service, glad to have found this office and staff"

Krista Page

April 6, 2023

5  out of  5 rating by Krista Page
"Jessica was wonderful! The service was amazing, professional and quick, and all of my questions were answered. I feel great about my experience here so far, plus I saved a lot of money. Highly recommend!"

Rochelle Gudder

April 4, 2023

5  out of  5 rating by Rochelle Gudder
"I was helped by Jess Creasey in getting renters insurance and am very satisfied with my experience with this location? I was welcomed by all staff working as I walked in, and walked into a very clean and nice looking establishment. I had a few questions about the differences in renters insurance packages and Jess made the process easy on my end by answering all my questions and broke down numbers in a way that didn’t confuse me. I also had some questions about life insurance policies and Jess was happy to run some numbers to show me some different options. I am happy to have come to this location, the friendly staff, and stress-free environment made getting insurance a breeze."

Beth Page

March 24, 2023

5  out of  5 rating by Beth Page
"Jess Creasey was amazing to work with! She is very personable and professional. We were able to save money and she made the process of changing agents a great experience. Highly recommend Jess and the Eric Lusby team!"

Nicole Lee

March 23, 2023

5  out of  5 rating by Nicole Lee
"Tyson was very helpful, knowledgeable and friendly. Highly recommend this insurance agency if you’re looking for any kind of insurance."

Sophie Machet

February 13, 2023

5  out of  5 rating by Sophie Machet
"We had Jess take care of setting up our home insurance today. She was very knowledgeable and made sure all of our questions were answered. We have both our cars insured with State Farm and have always had the best experience when filing claims. They're the best!"

Michael Winder

February 13, 2023

5  out of  5 rating by Michael Winder
"Eric and his team are wonderful. Very nice and knowledgeable. I am so glad to have State Farm and Eric as our Agent for all our Insurance needs."

Alicia Popham

February 1, 2023

5  out of  5 rating by Alicia Popham
"Best insurance place ever. I highly reccomend!"

Connie Reynolds

January 29, 2023

3  out of  5 rating by Connie Reynolds
"I’ve been with Eric Lusby for a few years. I like them but the prices keeps going up."

Carl Cilas

January 25, 2023

5  out of  5 rating by Carl Cilas
"Great agency,Jamie Smith is our personal agent, professional, knowledgeable, and always available. Glad we found her!"

Diana Reiner

January 24, 2023

5  out of  5 rating by Diana Reiner
"Very good Susan went over life insurance and auto insurance"

Bryan Simpson

July 5, 2022

4  out of  5 rating by Bryan Simpson
"State Farm is partnering with Gendercool project. The goal? More LBGQBLT+ for 5 year olds! Disgusting...edit: After getting canceled, the corporation realized customers and reputation is more important than being Woke and recently back peddled. Shame for even Thinking about supporting something so vile"

Anne Reed

June 30, 2022

5  out of  5 rating by Anne Reed
"They are always so helpful when I call."

Brandon Morgan

June 12, 2022

5  out of  5 rating by Brandon Morgan
"Eric is a really good guy! He talks to you by name, he answers questions you have in a timely manner. Now let's talk about his staff friendly and out going they seem to jump through hoops for you like you were there boss! Couldn't be more happy with such great service! I wish I could give all of them a higher rating but go in and you will see what I mean."

Jo-el Breiner

March 8, 2022

5  out of  5 rating by Jo-el Breiner
"Susan Zanski is amazing! Worked with her since I started..she knows her stuff. Keep her forever!!!"

Sarah Noble

January 18, 2022

5  out of  5 rating by Sarah Noble
"We have been with Eric Lusby for many years now and are very happy with them!"

Carey Smith

December 29, 2021

5  out of  5 rating by Carey Smith
"Everyone in the office was kind, helpful, and efficient as I switched from State Farm in a distant State. I am very happy to have Eruc as my new agent!"


December 3, 2021

5  out of  5 rating by Erika
"I've been with State Farm for 25 years and have been fortunate to use Eric Lusby's branch for the past 12. Their team is amazing, and they always take care of any issues I have promptly and professionally. Thank you for being awesome State Farm!!"