State Farm® Insurance Agent Eric Lusby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry DeHerrera
January 23, 2026
5
out of
5
rating by Terry DeHerrera
"Very good service and availability of agents to help."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Eric Lusby’s Team. "
Nattana Johnson
January 23, 2026
5
out of
5
rating by Nattana Johnson
"Wonderfully run office. I have spoken to many of the agents and everyone is friendly and responsive."
We responded:
"We appreciate your review, Nattana. We are so happy that you had such a wonderful experience with State Farm Agent Eric Lusby’s Team here in Grand Junction ! "
Liana Emanuele
January 22, 2026
5
out of
5
rating by Liana Emanuele
"State Farm overall has been extremely helpful and easy to get our insurance handled! Especially Rachel she has helped answer every question I have had and gets back to me super fast I look forward to keeping them as our insurance company!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Eric Lusby’s Team! We deeply appreciate your kind words here in Grand Junction . "
Nadi Ardalan
January 20, 2026
5
out of
5
rating by Nadi Ardalan
"Absolutely the best in the business. True professionals with personal attention and genuine care."
We responded:
"Thank you for taking the time to leave such a great review, Nadi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Marilee Moore
January 15, 2026
5
out of
5
rating by Marilee Moore
"Yes, the staff at Eric Lusby's State Farm agency, as well as agencies in various states over the past 35 years, always have been helpful."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Grand Junction to know that you had such a wonderful experience with us here on State Farm Agent Eric Lusby’s Team. Thank you so much for the 5-stars, Marilee! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Eric Lusby’s Team anytime. "
Darren Deltondo
January 15, 2026
5
out of
5
rating by Darren Deltondo
"Rachael has been absolutely amazing to work with! Excellent job in uncomplicating the process of choosing the correct coverage at the right price. Customer care as it should be!"
We responded:
"Darren, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Eric Lusby’s Team here in our Grand Junction office. "
Sue Noffsinger
January 14, 2026
5
out of
5
rating by Sue Noffsinger
"Jessica was very prompt in answering my multiple questions."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Eric Lusby’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Cathy Ebel
January 14, 2026
5
out of
5
rating by Cathy Ebel
"I love, love, love Eric Lusby State Farm insurance. They have been my agency for about 30 years. We have so many policies with them. Two houses, 2 motorcycles and 4 cars! Rachel answers my calls and emails immediately and always has answers for me. They are fast, efficient and kind. I will never switch and highly recommend them!"
We responded:
"Thank you so much for the 5-star rating, Cathy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
kevin cole
January 14, 2026
5
out of
5
rating by kevin cole
"When I received a phone call from my tenants (that were renting a townhouse from me) that the ceiling has collapsed from a water break, Eric Lusby and State Farm stepped up and took care of it! Within days the mess was cleaned up and the adjuster had assessed damages. Shorty there after I received a check and was able to put the place back together. State Farm even covered my lost rent! Thanks Eric Lusby!!"
We responded:
"You're welcome Kevin, and thank you for your feedback!"
Eric Poppleton
January 13, 2026
5
out of
5
rating by Eric Poppleton
"I have been a client of Eric Lusby‘s agency for many years now. Eric and his staff are incredibly helpful and respond in a timely manner with any questions that have cropped up for me."
We responded:
"Eric, thank you for your wonderful review of State Farm Agent Eric Lusby’s Team! Eric, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Eric Lusby’s Team! "
allie powell
December 6, 2025
5
out of
5
rating by allie powell
"I have always used State Farm and had a good experience. This firm is always very kind and helpful!! Thankfully I don’t need them much but I’m sure glad I have them when I do!! Highly recommend!!"
We responded:
"That's awesome, Allie. Thank you so much for the kind words and five star review. Please call if you need anything. Have a great week. "
Wayne Rooney
November 15, 2025
5
out of
5
rating by Wayne Rooney
"Hi Eric. Wanted to let you know I used ERS just now for my wife with a flat tire over in Denver. Incredible service. I never got off the couch. The guy showed up 7 min after I submitted claim through the app. Texted me within 2 min arrived to her 5 min later. Changed her tire and got her going in just 7 more min. 14 min from beginning to end and all I did was click a few buttons while on the couch. Heck yeah!"
We responded:
"Thanks a lot Wayne, we love the feedback!"
Jan Scott
November 13, 2025
5
out of
5
rating by Jan Scott
"Kevin Tunnell has so kind & patient with me. Definitely a godsend!"
We responded:
"Hey Jan. It was good seeing you today. Thank you for the kind words about Kevin. Yes, he is awesome. Keep us in the loop with the claim if you need anything. Thanks for your friendship and business. "
Bruce Benge
October 18, 2025
5
out of
5
rating by Bruce Benge
"Kevin is a good man with a plan that makes doing business with him easy and transparent. If he is concerned about an answer to a question he is willing to ask someone in the office which is a testament to the great team Eric has built."
We responded:
"Good morning, Bruce. Kevin is great and I'll make sure to pass on your words to him. Thanks for the great review. Please call if you need anything. Have a great week. "
Bryan and Cheri Stephen
October 17, 2025
5
out of
5
rating by Bryan and Cheri Stephen
"Great service, great atmosphere, and a great team. Always available to answer our questions."
We responded:
"Hey Bryan and Cheri. As always thank you so much for trusting us with all your insurance needs. You guys are awesome! Thanks for the great review. Talk to you soon. "
extremegametruckwc
October 17, 2025
5
out of
5
rating by extremegametruckwc
"Eric's team always goes the extra mile to answer questions and provide support. I would recommend them to anyone looking for a new agent."
We responded:
"Thank you so much for the five star review. It really means a lot to us. Thanks for trusting in the office. Please call if you need anything. "
Steve Cassabaum
October 9, 2025
5
out of
5
rating by Steve Cassabaum
"I moved and transferred my policies to this office. Great experience! Eric was great, and Susan was fantastic! Susan was so knowledgeable and explained everything! Highly recommend"
We responded:
"Good morning, Steve. It was great meeting you and welcome to the office. Please remember to always reach out if you have questions or need anything. Have a great day!"
Austin Biesecker
October 9, 2025
5
out of
5
rating by Austin Biesecker
"Have been a customer with State Farm for A while and in the time that I have been here, I have been more than happy with the service as well as the outstanding employees. I have worked with Aubry the most, and she set me up with an awesome life insurance policy. That will definitely help in the future. Can’t thank Eric and Aubry enough for taking care of everything I need to be prepared. Will continue to use them as an insurance company!"
We responded:
"Hey Austin. Thank you for the awesome review. Yes, Aubry is fantastic! We sure appreciate you. You know to call me when needed. Have a great week and look forward to seeing you soon. "
Becky Plooster
October 8, 2025
5
out of
5
rating by Becky Plooster
"I had a wonderful experience with Eric Lusby . The entire team is professional, knowledgeable, and truly cares about their clients. They took the time to explain all my options clearly and helped me find the perfect coverage at a great rate. Whenever I have a question, they respond quickly and go above and beyond to make sure I’m taken care of."
We responded:
"Hey Becky. Thank you so much! That means a lot to the team and will let them know. Please reach out when you need us. Take care. "
Grant Foster
October 8, 2025
5
out of
5
rating by Grant Foster
"Eric Lusby is a great agent to work with. I meet with him to review insurance coverage. Rachael is my go to for questions and answers. She is always prompt and friendly. She helped walk me through a property damage claim and made the process much easier."
We responded:
"Hey Grant. Thank you so much for the five star review. We appreciate you so much. Keep us in the loop if you need anything. I know Rachael appreciates the kind words as well. Talk soon. "
bob sauer
October 1, 2025
5
out of
5
rating by bob sauer
"Great Business, employees are very knowledgeable and efficient, glad to be back."
We responded:
"Hey Bob! Thank you so much for coming back to the office. It's great to be working with you again. Please let me know if you have any questions or need anything. Talk to you soon. "
Julia Saul
September 12, 2025
5
out of
5
rating by Julia Saul
"Very responsive and helpful office! I recommend working with this team."
We responded:
"Thank you, Julia, for the five star review. We so appreciate you trusting us with insuring your autos and home. Please call if you need anything. "
Toby Cotton
July 17, 2025
5
out of
5
rating by Toby Cotton
"I stopped at Eric's office the other afternoon to add another vehicle to my policy. I could not have been more pleased with the staff and agent that helped me. The whole experience was very easy and fast. The office was very friendly and knowledgeable. I'm very happy to have Eric as my local agent."
We responded:
"Thank you, Toby, for the five star review. We appreciate you and your family. Thanks for trusting us with your auto, home, and life insurance. Call me if you have any questions or need anything. Talk to you soon. "
Jillian Knott
July 16, 2025
5
out of
5
rating by Jillian Knott
"We couldn’t be happier with the service we’ve received from Eric and his team! At our last meeting, everything was clearly explained, and we felt confident we are getting the right coverage without overpaying. Highly recommend!"
We responded:
"Thank you so much, Jillian. It was great spending time with you both reviewing your policies. I appreciate your trust in me and the office. Have a great weekend and remember to call me if you need anything."
Leroy Etzler
July 15, 2025
1
out of
5
rating by Leroy Etzler
"I have been with Eric Lusby for several years now and all this time he has NEVER came out of his glass office to even say hi. He is the worst insurance agent that I have EVER had. He NEVER handles anything so he has his office staff do all his work for him. They are always raising their rates with no warning. Think smart and find a different agent!!!"
We responded:
"Good morning, Leroy. I've tried to call you twice regarding your negative review. You always have access to me personally through appointments or feel free to stop by the office and I'd love to meet with you if I'm not meeting with someone or on the phone. We take these reviews seriously and don't want you to feel like you are not able to work with me or any of our team members. We work really hard to provide exceptional customer service. As you know we have no control over rates and I apologize for the increases. Again, please call the office and set up a time to meet so you feel comfortable with the service and we can make sure your questions are answered and coverages are set up correctly. "